Perspectives

Zero-Base Your Process Improvement

Envision what you need to be doing, not just reinvent what your currently doing

Transformation Management

Creating a transformation management office is just the right thing to do

Digital Transformation Done Right

Stop repeating the same mistakes on your transformation journey

Optimize Your Outsourcing Relationships

Leave the adversarial relationships to the amateurs and focus on value

Cost Optimization

Let’s normalize looking at cost reduction through a thoughtful and strategic lens

Benchmarking Pitfalls

Don’t blindly follow your benchmarks. Here’s why

Technology Transformation

If you just implement your technology without thinking - you’ll fail

Process Improvement Failures

Why do these initiatives fail? Most programs short-change the hard work

Rational Cost Behavior

Growth is critical for revenues and customers - not so much for costs